Privacy Policy

Last Updated: 8 July 2026

1. Information We Collect

We may collect personal information when you contact us, submit a travel inquiry, or book a travel package through our website. This may include your name, phone number, WhatsApp number, email address, address, travel date, number of guests, destination preference, travel notes, payment details, and other information you provide voluntarily.

2. How We Use Your Information

We use your information to process bookings, contact you about your trip, arrange travel details, confirm availability, process payments, provide customer support, and improve our services.

3. Payment Information

Online payments may be processed through a third-party payment gateway. We do not store sensitive card or banking details on our website. Payment data is handled according to the security and privacy policies of the payment gateway provider.

4. Sharing of Information

We may share necessary booking information with travel partners, hotels, transport providers, tour guides, payment processors, or other service providers only when needed to arrange your trip.

5. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.

6. Cookies and Website Tracking

Our website may use cookies or analytics tools to understand visitor behavior, improve website performance, and improve customer experience.

7. Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal, business, and booking requirements.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: semestaholidaytravel@gmail.com

Phone: +62 812-3456-7890

Address: Jalan Permata Medang, Ruko Darwin Blok DRWT Nomor 63, Summarecon Serpong, Desa/Kelurahan Medang, Kec. Pagedangan, Kab. Tangerang, Provinsi Banten,